Returns & Exchanges Policy

We want you to love your travel gear, which is why we offer a 30-day return window for all unused products in their original packaging. If you are not completely satisfied with your BAGSMART purchase, we make the return process simple and transparent.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email.

• 3.
  Pack and Ship

  Securely pack your items in the original box, attach the shipping label, and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  After our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.